Table of Contents
Overview
I’m a senior advisor, author, and speaker specializing in organizational transformation and business strategy. My work spans transformation, service design, and data analytics for public sector organizations.
My diverse background includes roles as a business strategist, creative director, UX manager, product manager, graphic designer, assistant editor-in-chief, translator, and software developer. This multidisciplinary experience allows me to approach complex challenges from multiple perspectives and bridge the gap between technical possibilities and strategic objectives.
Listen to a podcast about my career:
My Work
My Work
I empower people and organizations to create meaningful, positive change by leveraging design thinking, innovative technology, and strategic transformation.
My key interests are strategy, design, digital and analytics, leadership and community, writing and speaking.
To know more about what I did in the past, visit my portfolio page.
Strategy
Strategy
- Organizational Transformation: Guiding systemic change through a blend of research, design thinking, and operational redesign.
- Business Strategy: Aligning design and tech initiatives with business objectives, especially in startup and consulting contexts.
- Change Management: Leading modernization efforts, including policy and culture shifts in public service contexts.
- Process Optimization: Redesigning internal systems to improve efficiency and alignment.
Design
Design
- End-to-End Service Design: Designing services from discovery to delivery, integrating user insights and operational realities.
- User Experience Design: Deep experience in UX/UI for enterprise systems, learning platforms, and public services.
- Design Thinking Facilitation: Designing and leading workshops and design jams to co-create solutions with diverse teams.
- Visual & Interaction Design: Using visual and interaction best practices to elevate user experience and engagement.
Over the years and across sectors I’ve designed information, things, interactions, systems and services, experiences, and strategies.
Since 2018 Public Sector: I help public servants design services and support them on organizational transformation.
2017–2018: Creative Industries: I designed creative products, services and strategies. Also co-wrote a documentary.
2013–2016 Financial Sector: I designed user experiences for financial products and services, as well as business intelligence and internal publications. Also led teams.
2012 Insurance Industry: I designed and managed products and exhibitions. Also led teams.
2008–2011 Tech Startups: I designed and developed product user experience, product features and publications. Also led teams.
2004–2007 Publishing: I designed editorial process, team operation, marketing campaigns, print layouts and book arts. Also led teams.
2002–2003 Software Development:I designed user interfaces and splash screens. Also developed softwares.
1997–2001 Graphic & Web Design: I designed branding assets and websites.
Digital and Analytics
Digital & Analytics
- Data Visualization and Business Intelligence: Creating interactive dashboards and storytelling tools for insight-driven decision-making.
- Artification Intelligence and Automation: Translates advanced analytics into strategy and organizational insight.
- Enterprise Architecture and Tech Strategy: Bridging the gap between technical systems and user-centered outcomes.
- Product Development: Leading product life cycles from concept to delivery, especially in FinTech and EdTech contexts.
Leadership and Community
Leadership & Community
- Coaching and Team Building: Coaching and advising on career, teams and organizations.
- Community Building: Fostering professional networks to drive shared learning and transformation.
- Thought Leadership & Publications: Authored books, presented at conferences, and curated influential content in tech, design, and beyond.
- Cross-Sector Experience: Fluent in both public and private sectors, with hands-on knowledge across creative, IT, publishing, finance, and consulting.
Writing & Speaking
Writing & Speaking
I’ve co-written a few books and translated a few others. See my publication page for details.
I mostly blog about design, organization, transformation and technology, with occasional discourses on arts, including some ambigram designs.
Over the years I’ve given talks in private and public on various topics:
- A Public Servant’s Guide to Automation and AI (2025)
- By Design: Organization and Transformation in Context (2022)
- The Mythical Transformation (2018)
- Accessibility: A Very Short Introduction (2017)
- The Myth of Passion (2016)
- Measuring the User Experience: A Very Short Introduction (2016)
- The Myths of Business Intelligence (2015)
What Others Say About Me
What Others Say About Me
Noah’s professionalism and digital acumen are unrivalled. Noah’s abilities and skills are an asset to any creative team. Through creativity, visualization, and hard skills Noah makes ideas turn into reality
Natalia Chiles, Former Colleague
Noah is a wonderful person who was highly admired and respected by his colleagues for his ability to raise the bar and think bigger.
Sebastian Blandizzi, Chief Information Officer
…it is easy to see Noah as an extremely detailed orientated, process driven designer who raises the standard-of-work of any team he is on.
Jonathan Palley, CEO and Business Owner
I enjoyed working with Noah on innovative and critical initiatives that gained recognition of senior management and I highly recommend his services, especially around high-impact, strategic, and challenging projects.
Andre Milchman, Former colleague
His broad knowledge and deep thinking bring about new ideas and new perspectives across products, teams, and businesses. Perhaps more importantly, his understanding on design and the design practice makes him an essential contributor in every project or situation.
Varinder S. Sembhi, Business Owner and Former Manager
Noah raises the bar high of every project and every artifact we create, and his efforts make our team look better.
Former colleague (anonymous)
My Personality Traits
My Personality Traits
According to my 16Personalities test result, I’m an Architect (INTJ-A) type of person:
People with the INTJ personality type (Architects) are intellectually curious individuals with a deep-seated thirst for knowledge. INTJs tend to value creative ingenuity, straightforward rationality, and self-improvement. They consistently work toward enhancing intellectual abilities and are often driven by an intense desire to master any and every topic that piques their interest.
Logical and quick-witted, INTJs pride themselves on their ability to think for themselves, not to mention their uncanny knack for seeing right through phoniness and hypocrisy. Because their minds are never at rest, these personalities may sometimes struggle to find people who can keep up with their nonstop analysis of everything around them. But when they do find like-minded individuals who appreciate their intensity and depth of thought, INTJs form profound and intellectually stimulating relationships that they deeply treasure.
16personalities
According to my Facet5 profile:
As a leader, Noah encourages deep discussion of core values with people who are close, is encouraging of individual differences, looks at broad picture rather than details, expects people to self regulate, is tolerant providing personal mission is not being jeopardized, believes in people and supports their efforts.
Noah is motivated by the freedom to think, opportunities to shape the future, developing radical alternatives, breaking the bounds, producing the unexpected.
In a team, Noah raises the fundamental issues, is a quiet but deep thinker, is deeply concerned for the wellbeing of others, has strong personal beliefs that drive things forward, can sway others with an evangelical style.
Based on my Facet5 profile
Awards
Awards
Moving Makers Award 2023 and 2024 (Department of Justice Canada) for “[demonstrating] a thorough understanding of departmental or sector priorities and works diligently to meet or exceed key milestones established to achieve those priorities.“
Living Our Values Award 2023 (Ibid.) for embedding a work approach that is “consistently innovative, solution-oriented, collaborative, and client-centric.“
Pinnacle Award (Manulife) for “exceptional effort and outstanding performance” in delivering the global intranet project.
Let’s Connect!
Let’s Connect
Nothing beats a great connection!
Find me on LinkedIn, Bluesky, Mastodon, or contact me via the contact form below.
My Stories
My Stories
Wow! The fact that you’ve gone this far down the page is an attestation of your reading appetite! As a dessert, learn about my career stories in good old fashioned ways!
Contact Me
Contact Me
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Except where otherwise specified, the blog posts on my website are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Noah Fang 